Diaz Jewellers FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

info@diaz.co.za

Yes, we repair both in-house and outside pieces. Depending on the type of repair, we’ll first provide a diagnostic to ensure we can restore it safely.

Yes, we deal with semi-precious and precious stones, including both lab-grown and natural diamonds.

In most cases, yes. We inspect your materials to ensure they’re suitable for reuse. We’ll advise you on any risks, such as gemstone fragility or metal quality.

Absolutely! We can transform your old gold and gemstones into a stunning new piece of jewellery.

A 60% deposit is required upon acceptance of the quote to secure your design session, and this amount will be credited toward your final piece.

Natural diamonds are formed over billions of years deep beneath the earth’s surface. Lab-grown diamonds are cultivated in controlled environments within a matter of weeks or months.

Of course! We provide photorealistic renders before production begins. You’ll approve everything before we move forward.